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Internet Privacy Policy & Terms and Conditions
Use of Information, Data Protection and Internet Privacy
Standout CV is concerned for the privacy of visitors to its web sites, protection privacy is extremely important to us. However, please remember that the security of information transmitted over the Internet cannot be assured.
The following sections generally describe the types of information collected at Standout CV site and the uses made of it.
Personally Identifiable Information
No data is transferred outside of Standout CV and its sister company, NCW Consulting.
Further you agree that Standout CV shall have the unrestricted right to store on its internal systems any such information provided by you.
Links to other Web Sites
The Standout CV web site provide links to other third party web sites as a service to our users. The privacy policy described here does not apply to those sites.
Security
Standout CV operates data networks protected by the industry standard firewall and password protection. Standout CV has security measures in place to attempt to protect against loss, misuse and alteration of your user data under our control.
Except as outlined below, only authorised employees have access to the information you provide us. Furthermore we impose strict rules on Standout CV employees who have access either to databases that store user information or to the servers that host our services. Whilst we cannot guarantee that loss, misuse or alteration to data will not occur, we make every effort to prevent such unfortunate occurrences.
Contact Us
You can request a copy of the information we hold concerning your details and revoke your consent to our using your information for the above listed purposes at any time by contacting us at accounts@standoutcv.co.uk.
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Terms and Conditions
This is standoutcv.co.uk web site. Your use of this web site is subject to the following terms and conditions, which you are deemed to accept each time you use the web site;
1) Interruption and omissions in service
Whilst we try to ensure that the standard of this web site remains high and to maintain the continuity of it, the internet is not an inherently stable medium, and errors, omissions, interruptions of services and delays may occur at any time. We do not accept any liability arising from such errors, omissions, interruptions or delays or any ongoing obligation or responsibility to operate this web site (or any particular part of it) or to provide the service offered on the web site. We may vary the specification of this site from time to time without notice.
2) Information on this site
Whilst we make every effort to ensure that the information on this site is accurate and complete, third parties supply some of the information to us and we are not able to check the accuracy or completeness of that information. We do not accept any liabilities arising from any inaccuracy or omission in any of the information on this site supplied by you, any other site user or any other person.
3) Your use of this site
You may only use this site for lawful purposes when seeking CV advice and CV related products or help with your career. You must not under any circumstances seek to undermine the security of the site or any information submitted to or available through it. In particular, but without limitation, you must not seek to access, alter or delete any information to which you do not have authorised access, seek to overload the system via spamming or flooding, take any action or use any device, routine or software to crash, delay, damage or otherwise interfere with the operation of this site or attempt to decipher, disassemble or modify any of the software, coding or information comprised in the site.
You are solely responsible for any information submitted by you to this site. You are responsible for ensuring that all information supplied by you is true, accurate, up to date and not misleading or likely to mislead or deceive and that it is not discriminatory, obscene, offensive, defamatory or otherwise illegal, unlawful or in breach of any applicable legislation, regulations, guidelines or codes of practice or the copyright, trademark or other intellectual property rights or any person in any jurisdiction. You are also responsible for ensuring that all information, data and files are free if viruses or other routines or engines that may damage or interfere with any system or data prior to being submitted to this site. We reserve the right to remove any information supplied by you from the web site at our sole discretion, at any time and for any reason without being required to give any explanation.
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4) Information Submitted by you
We will use information supplied by you to provide your CV and career advice. We will process any data, which you provide in completing the online registration and any further forms, assessments, or personal details that you complete or provide us with when using this site in accordance with UK data protection legislation. We explain more about your personal data in our privacy policy.
5) Content Rights
The rights in material on this site are protected by international copyright; software and trademark laws and you agree to use this site in a way that does not infringe these rights.
7) Liability
We accept no liability for any loss (whether direct or indirect, for loss of business, revenue or profits, wasted expenditure, corruption or destruction of data or for any other indirect or consequential loss whatsoever) arising from your use of the site and we hereby exclude any such liability, whether in contract, tort (including for negligence) or otherwise. We hereby exclude all representations, warranties and conditions relating to this web site and your use of it to the maximum extent permitted by law.
You agree to indemnify us and keep us indemnified against all cost, expenses, claims, losses, liabilities or proceedings arising from use or misuse by you of this site.
You must notify us immediately if anyone makes or threatens to make any claim against you relating to your use of this site.
This does not affect your statutory rights as a consumer
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8) Choice of Law and Jurisdiction
The use of this web site and any agreements entered into through this web site are to be governed by and construed in accordance with English Law. The courts of England are to have exclusive jurisdiction to settle any dispute arising out of or in conjunction with the use of this web site or any agreement made through this web site.
9) Changes to terms and conditions and invalidity.
We may change these web site terms and conditions at any time. You will be deemed to accept the terms and conditions (as amended) when you next use this site following any amendment.
If any provision of these terms and conditions is held to be invalid by a court of competent jurisdiction, such invalidity shall not affect the validity of the remaining provisions, which shall remain in full force and effect.
10) Payment
Payment for CV Writing Service is payable in advance by Credit or Debit card. Payments may be taken online or in some circumstances via cheque.
11) Completion of Standout CV Writing Service:
Following payment being processed you will receive confirmation and instructions regarding the CV Writing process, including a form to fill in if you do not have up to date career history on your CV. We will use this information to compose your CV, contacting you via email, messenger or telephone as necessary to assure quality and accuracy of service. All CVs will be formatted in Microsoft word unless otherwise agreed at the time of consultation. If you want to convert your CV into another format then you will do so at your own risk. Completed CVs and all proof copies will be emailed to an account of your choosing.
12) Aftercare Terms and Conditions for our CV Writing Service
We will send a proof CV through to you for approval and will meet requests for alterations, free of charge, provided these are contained in a single communication to us. Email the document, highlighting the required alterations to us and we will complete these within 1 business day of your email being received.
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13) Our Complaints Procedure:
Please direct any complaint by email to accounts@standoutcv.co.uk. When a complaint is received, the full details will be recorded and a response will be made to the customer within 5 working days. Where the complaint is of a more complex nature and requires further investigation, the customer will be contacted within 5 working days and advised of this. The customer will be given an indication of how soon a full response will be made. Where it is not possible for a complaint to be resolved, the customer will be given a clear explanation in writing.
14) Cancellation Policy for Purchased Services
Distance Selling Regulations shown here negate your right to cancel, as your contract commences when payment details are given by you.
Distance Selling Regulations
The supply of services and personalised goods, as outlined in Distance Selling Regulations 13, "the consumer will not have the right to cancel the contract by giving notice of cancellation pursuant to regulation 10", 13:1A and 13:1C in respect of contracts for the supply of services if the performance of the contract has begun with the consumer's agreement; before the end of the cancellation period.
However, we recognise clients can have a change of circumstance and therefore offer a cancellation policy, that balances the cost of our Administration Costs and Research Work undertaken, prior to a booking,:
If you cancel* your order prior to first proof copy of your Standout CV being dispatched then you will receive 100% of all all monies paid as a refund. If you cancel after the first proof has been dispatched no refund shall be given.
* Cancellations are scheduled to the next working day, where cancellations are made outside of normal business hours.
Refunds due will be credited back to your card within 30 days of cancellation order. All cancellations must be made in writing via email to both your consultant and accounts@standoutcv.co.uk.
15) Disclaimer
All advice offered on this site and by Standout CV is given in good faith and is provided as is. We accept no responsibility if you should suffer loss or damage as a result of taking our advice.
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